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WELCOME TO FOUR OAKS MEDICAL CENTRE

The practice was established in the 1920’s and has greatly expanded over the last 80 years encompassing all aspects of medical care. We are part of Birmingham CrossCity Clinical Commissioning Group and aim to provide the highest possible level of care for our patients. In 1999 we became a Primary Care Beacon for our work with diabetic patients.

We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

From 1st July 2017 our practice joined together with a number of other local practices to create a new single, large merged practice called "Sutton Coldfield Group Practice".  This will give us more time to spend with our patients and provide you with a better health service.

For more details on this merger click here         SCGP logo

Click here for our Frequently Asked Questions document on the merger 

 

If you have received any outpatient letters that have Tudor Practice’s address and doctors' names on them, this will be due to Tudor being the ‘post room’ of the Sutton Coldfield Group Practice.  Please be assured that we do receive all correspondence

New Members of Staff

We are pleased to welcome two new Registrars starting with us who will be here for 12 months - Dr Eleanor Stone and Dr Nisha Ajimal.  We also have a new Advanced Nurse Practitioner, Sarah Abbott, joining the team.  All are very experienced and you may see them in surgery.

TEMPORARY TELEPHONE DISRUPTION TO THE SURGERY

Please be aware that, due to migration of our telephone system as part of our merger, we shall experience some disruption to our normal service on TUESDAY 13 NOVEMBER between the hours of 1.00-4.00pm.  We apologise in advance for any inconvenience this may cause.

Thank you




RECALLS FOR PATIENTS WITH LONG TERM CONDITIONS

Would patients please note that there is a change in the way annual reviews of patients with long term conditions are recalled.  Patients will now be recalled during their birth month or the month before.  We would ask you to come along to this appointment, even if it is not that long since you  had your last recall.

Thank you

IMPORTANT INFORMATION FOR PATIENTS WHO BRING IN URINE SPECIMENS FOR TESTING:

In order to make sure we are following current guidelines the surgery has decided that we will no longer accept urine specimens for testing unless this has been requested by one of our GPs or nurses.

Thank you for your co-operation




PRACTICE CLOSURE

The practice will CLOSE at 1.30pm on THURSDAY 15 NOVEMBER for staff training.  We will reopen on Friday 16 November at 8.00am as usual.

The practice has a series of training sessions over the next few months and, as a result, the surgery will close at 1.30pm for this purpose.  For details please click here.



EXTENDED ACCESS

Starting September 2018 an Extended Access Service will operate outside of normal GP practice hours at Ley Hill Medical Practice.  For more information please click the link below.


Extended Access Hours Information Sheet

IMPORTANT MESSAGE REGARDING REPEAT PRESCRIPTION REQUESTS

From Tuesday 2 January 2018 pharmacies will no longer be able to order prescriptions on behalf of patients at this practice.  If this change affects you please make arrangements to order your own prescriptions directly from the surgery.  For more information on why this is happening and how you or your carer can request your repeat prescription from the surgery, click here.

Patient Online Access

On Wednesday 1 November we changed our clinical system. Your patience and cooperation during the change-over was much appreciated.

Patient online access was disabled while we changed systems. We can now re-register all patients who were previously using online access on our new system by emailing us at fouroaks.medicalcentre@nhs.net giving your name, date of birth and preferred email address and patients will be notified of their new login details.

Patients wishing to register for online access for the first time should click this link for the application form.  Please download, complete and bring the form into the surgery together with appropriate ID and, once accepted, access instructions and log in details will be forwarded to you by email within the next 7-10 working days.

To log onto the online system please click here.



Ear Syringing

The service will no longer be available at the surgery from 1 October 2017.  Ear syringing is an invasive treatment and does have a number of risks.  We now advise conservative treatment of softening the wax to allow its natural migration from the ear.  

We have produced a leaflet giving details of various forms of this treatment, along with information on local hearing centres who will accept self-referrals.  Leaflets are available at Reception or by clicking the link here.



OUR MISSION STATEMENT

 

Passionate about health, compassionate with people.

Access

There is full disabled access, with free parking in reserved spaces in the adjacent council car park. There are disabled toilet facilities located on the ground floor and a lift to the surgery which is located on the first floor.

Further Information

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like. You can download our practice leaflet here.

 

 OHP logo

(Site updated 08/11/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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